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Recruitment: How To Add Candidates

Click on ‘Candidates’ or ‘CRM’ in the hub and then click on the button on ‘Add Candidates’ on the right hand side of the screen.

You’ll then receive this popup with three ways to add candidates


  1. Click on the ‘Copy’ button and this will copy the link displayed in the grey field
  2. You can then paste this link into emails/ chats etc and the candidate will be directed to your agency login screen for them to create their logins

2. Manually Invite

If you have tags enabled, you will be first asked to tag the candidates you’d like to invite to your agency.

add-candidate-3

Type into the input fields to add your tags and then click ‘Next’ when finished.

You’ll then be asked to add the first name, last name and email address of any candidates you’d like to add. Add more candidates by clicking on ‘Add Another’ then click ‘Next’ when done.

You’ll then be asked if you would like to assign any additional documents to the new candidates. Documents already set up to auto assign will also be listed here faded out in your agency colour.

Once you’ve finished selecting and additional documents, click ‘Finish & Invite’.

The candidates will then be sent a welcome email asking them to set up a password and login.


3. Invite via CSV

If you have tags enabled, you will be first asked to tag the candidates you’d like to invite to your agency.

add-candidate-3

Type into the input fields to add your tags and then click ‘Next’ when finished.

You’ll then be asked to upload your CSV document.

Before uploading, please check your CSV document and make sure your columns are listed in this order: Forename, Surname, Email, Mobile Phone, Home Phone, Job Title and Postcode.

If you haven’t got a CSV document, click the ‘Download Template’ button and fill in the candidate details in the columns.

Click on the grey input box, attached your CSV document, then click ‘Next’.

You’ll then be asked if you would like to assign any additional documents to the new candidates. Documents already set up to auto assign will also be listed here faded out in your agency colour.

Once you’ve finished selecting and additional documents, click ‘Finish & Invite’.

You will then see a message saying your CSV is being processed and you will receive an email when it has finished.

The candidates will then be sent a welcome email asking them to set up a password and login.


Troubleshooting

I have an Excel spreadsheet, how do I create a CSV?
Open your spreadsheet in Excel, go to File > Save As and select ‘CSV’ from the File Format options.
There were more columns in my CSV, why haven’t they been uploaded?
Only the Forename, Surname, Email, Mobile Phone, Home Phone, Job Title and Postcode columns will be uploaded. Please use the template if you are having problems uploading your document.
I’ve uploaded my CSV and I’m still waiting for my confirmation email
If 15 minutes have passed and you’ve yet to receive a confirmation email saying your CSV has been processed, please contact your Account Manager.

Updated on February 21, 2023

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